We, EOS Boutique Penang ships with Pos Laju and TA.Q.BIN. Shipping fees are calculated based on a combined basis of weight, value and destination. Some orders will be shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels.
For ready stock item, we will only ship the item on the same day if order and payment are received before 1.00pm (GMT+8 Malaysia time). Courier company (PosLaju and TA.Q.BIN) normally takes 1-2 days to make delivery to the address. For special order item, please allow 3-14 weeks for delivery. In most cases, products will be obtained and ship out within 2 weeks. We will offer full refund if special order item is unable to be delivered from our supplier within the 2 weeks period.
EOS Boutique Penang is not responsible for customer's loss or damages due to the result of late delivery / unable to deliver / cancellation of an order. In some cases there might be longer delay in delivering a stock. Please contact us if you did not get your order within 2 weeks after placing your order.
EOS Boutique Penang will be updating your shipping tracking number once the parcel is dispatched. The buyers can track their respective parcel via links below.
Terms and conditions apply.